FAQs Page


Frequently Asked Questions

A short list of the most common questions we get asked by our customers.

An interval service is due every 30 000km. With an interval service we replace the engine oil, oil filter, sump plug, air filter and pollen filter.

A minor service is due every 15 000km. With a minor service we replace the engine oil, oil filter and sump plug.

A major service is due 60 000km. With a major service we replace the engine oil, oil filter, sump plug, air filter pollen filter, fuel filter and spark plugs. Aenean vulputate dui finibus justo rutrum fringilla.

Have you ever wondered why a timing belt and water pump needs to be replaced together? It is also recommended by the manufacturer. Here is why:

The water pump is designed as a cooling system component in charge of preventing the engine from overheating, and in most engines, it is driven by the timing belt and it derives its power from the crankshaft of the engine. This means that if the timing belt is in bad condition, the water pump will start to malfunction sooner than later.

You can also save labour costs when replacing these parts simultaneously, because whenever you replace the belt, you must remove the water pump to get to the timing belt.

Another reason why it is wise to replace the water pump with the timing belt is because of water pump seizure. Because of the timing belt that runs through the water pump it’s at risk should something go wrong with the water pump. When the water pump seizes, the gears stop turning with a strong force that will almost always break the timing belt and leaving you with bigger engine damage.


Regular Questions

We offer a 12 month/20 000km (whichever comes first)warranty on all work we do. This is the same as the warranty offered by franchised dealer workshops.

We offer the customer the choice of fitting OEM parts or suitable aftermarket replacement parts. Whatever you choose, our 12 month/20 000 km warranty will be applicable

Very few workshops has the ability, specials tools and software to repair the mechatronic unit in your Vw or Audi. Franchise dealers will simply replace it with extremely expensive new parts. Save half the amount and let VAGspec repair it for you.

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All our workshops are Rmi approved. We pride ourselves in our 5 star rated workshops which gives you, our valued customers, peace of mind while dealing with the best aftermarket Vw & Audi specialists in South Africa

Our technicians are highly qualified ex Vw & Audi technicians who come from the dealership network. We employ only the best and therfore you know that VAGSpec Technicians are just as good as the technicians at your local dealer.

You are welcome to wait for minor services and repairs but you are also welcome to leave your vehicle at our premises. We are comprehensively insured and your car is just as safe with us as in your own driveway.

All our workshops can take cash, card and Eft payments. Selected workshops even take Fleetcards. Enquire before you book.

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We have made it real easy to get hold of us. Simply choose your preferred contact method. We pride ourselves in very short reaction times. However, we are human too and need to rest sometimes but we promise to contact you 1st thing in the morning.


Unit 3, Watershed Industrial Park, Viro Crescent, Bellville Ext 20, Capee Town

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+27 79 250 8680

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+27 64 524 8814



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